Terms of service

Terms of Service

1. Acceptance of Terms

By accessing and using Skincare by Haley, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our website or purchase our products.

2. Products & Availability

  • All soaps are handmade in small batches, so variations in color, shape, or scent may occur.
  • We reserve the right to modify or discontinue products at any time without notice.

3. Orders & Payments

  • Orders must be paid in full at checkout.
  • We accept Credit/Debit, PayPal, Venmo, and Shop Pay.
  • We reserve the right to refuse or cancel any order at our discretion, including but not limited to instances of suspected fraud, abusive behavior, excessive return requests, or policy violations.
  • Any attempt to exploit our policies, engage in fraudulent chargebacks, engage in rude and abusive behavior, or misuse promotions may result in order cancellation and restriction from future purchases.

4. Shipping & Delivery

  • Please review our Shipping Policy for details.
  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns & Refunds

  • Due to the personal nature of our products, we do not accept returns of used or opened items.
  • Please refer to our Return Policy for more details.

6. Intellectual Property

  • All content, including product images, descriptions, and branding, is our intellectual property and may not be used without permission.

7. Liability Disclaimer

  • Our soaps are made with high-quality ingredients, but we are not responsible for any allergic reactions or skin sensitivities. Always read ingredient lists before use.
  • We are not liable for any damages, injuries, or losses resulting from the use of our products.

8. Privacy & Data Protection

  • Your personal information is handled securely. Please review our Privacy Policy for details.

9. Changes to Terms

  • We reserve the right to update these Terms of Service at any time. Continued use of our website constitutes acceptance of any changes.

10. Contact Information

For questions about these Terms, please contact us at skincareby.hg@gmail.com.