Refund policy

Returns & Exchanges:
Due to the personal nature of our products, we do not accept returns for used or opened items. However, if your order arrives damaged or incorrect, we will gladly offer a replacement or refund.

Eligibility for Returns:

• Items must be unopened, unused, and in their original packaging.
• Requests for returns or exchanges must be made within 14 days of delivery.
• Clearance or custom orders are final sale and not eligible for returns.

Damaged or Incorrect Items:

• If your product arrives damaged or you receive the wrong item, please contact us within 5 days of delivery with photos of the issue.
• We will offer a replacement, store credit, or full refund, depending on the situation.

Refund Process:

• Approved refunds will be processed back to your original payment method within 5-7 business days after approval.
• Shipping fees are non-refundable unless the return is due to our error.

Cancellations:

• Orders may be canceled within 24 hours of purchase for a full refund.
• Once shipped, orders cannot be canceled.